For many, owning a business is a symbol of the American dream. It can be exciting to
imagine becoming your own boss, working for yourself and offering employment to
others – all helping build financial security for your family and community.
Building a successful business requires a solid plan and lots of help along the way,
however, and many budding entrepreneurs soon discover that having a great idea is
just the beginning of their small business journey.
Mikal Quarles, head of community business strategies for Chase Business Banking,
shares tips for setting up a small business, what to do, what not to do, and what to
watch out for when starting your entrepreneurship journey.
 

  1. Before even starting your small business, what are the top considerations for
    aspiring entrepreneurs?
    Entrepreneurs run the gamut from someone with a side gig, to someone jumping
    into the deep end with a business acquisition. Here are a few things that I feel apply
    to any entrepreneur:
     Passion does not convert to currency but value does. Make sure to confirm there
    is a demand for what you are interested in doing and a need that hasn’t been
    met.
     Everyone doesn’t want to be a CEO. Some entrepreneurs like the freedom of
    being paid for services rendered. We need to create different swim lanes so
    business owners understand their journey and how to create milestones along
    the way.
     Your credit is the business’ credit. There is no other place else to look to gain
    understanding on how business responsibilities will be managed.
     There is so much support out there, don’t take this journey by yourself. Join an
    industry association, chamber or other resource group. Connect with others
    having similar challenges and remember that “Iron Sharpens Iron.”
  2. Where should entrepreneurs begin to make their small business idea a reality?
    Deciding to start a small business can be an exciting time. Aspiring entrepreneurs
    should set themselves up for success by having a solid plan before taking the leap.
    A good business plan proves your idea is viable and helps you set important goals
    that reduce risks and avoid potential pitfalls. Here are some questions you should
    ask yourself before you get started:

 Why do I want to start this business? What’s my reasoning or inspiration?
 How does my business stand out from the competition?
 What is my unique value proposition?
 Who are my target customers? How can I reach them?
 Who is already on my management team? What gaps do I need to fill?
 How can my business make a profit? How soon will it break even?


When I moved my family from Chicago to Los Angeles I couldn’t get to my mailbox
without turning on my GPS. Just think of your business plan as your GPS.

Mikal Quarles. Photo provided by JP Morgan Chase.
  1. What are some pitfalls for entrepreneurs and small business owners to
    avoid when starting their business?
    There are many pitfalls that entrepreneurs can get caught in when starting a
    business. The most common reasons businesses fail are due to lack of capital, lack
    of market impact or need, unresearched pricing (too high or low), explosive growth
    that drains your capital and stiff competition.
     
    To avoid these, you should have a plan to navigate the ups and downs of
    entrepreneurship and a team of trusted advisors to provide expertise. All business
    owners should have a CPA/bookkeeper, attorney, insurance broker and a business
    banker they can rely on. Lastly, pivot when you see the markets have changed.  
  2. How can small businesses prepare for future growth?
    We have talked a lot about planning but the best way to prepare for future growth is
    to plan for it. Growth can happen organically, through strategic partnerships or
    acquisitions, or through increased marketing efforts but usually doesn’t happen by
    accident. You have to be intentional about your growth plans for your business and
    take the steps to set you and your business up properly for success. Part of planning
    for growth is securing the capital you need to fuel the growth when you are ready.
    Often that means securing financing when you don’t need it so you have access to it
    when you do. But don’t forget the most critical aspect of growth…your people.
    Surround yourself with people that are smarter than you and trust that as you
    expand they will prove it!  
  3. What are some of the resources available to help support aspiring and
    current small business owners with their business needs?
    There are a lot of resources – both in person and online – a business owner can tap
    into to help them understand trends and to see around corners. For example,
    business owners can head to Chase.com/Business to see a range of free articles,
    courses and tools that gear business owners with everything they need to help start,
    run and grow their business. I also lead a consulting program for entrepreneurs,
    where business owners can receive one-on-one coaching from an experienced senior business consultant. We now offer the program in 21 U.S. cities and have
    mentored over 5,000 minority business owners since 2021.



Launching your business can be the first step toward a bright financial future, but all
entrepreneurs need a great team and a great plan to make that success possible.
If you’re hoping to start your own business, start planning today, and don’t hesitate to
reach out to your local financial institution to get the help you need to make it happen.